ConnectMe Suite

Property Management & Maintenance Software

Connected property management with workforce and field operations.

ConnectMe Suite extends the ConnectMe platform into property management. Connect residents, property managers, employees and suppliers through integrated portals, mobile applications and operational workflows.

ConnectMe Suite

Four interfaces. One connected platform.

Four interfaces. One connected platform.

One operational foundation connects each participant to the tools and information relevant to their role.

Customer Portal

A customer-branded environment for residents and property owners, configured for each property manager and hosted on ConnectMe cloud.

Start conversations; create and track service requests; review request history, completed work and results; discover and purchase property manager and partner services; report potential parking violations.

Supplier Portal

External contractors independently discover work opportunities, review descriptions and requirements, express interest and submit bids.

The property manager evaluates bids and selects a supplier. Awarded assignments become work orders with the information needed for execution.

Customer mobile application

The white-label mobile extension of the Customer Portal, with a customer-specific branded experience.

Communicate, submit and track requests, view service history, browse and purchase services, validate parking permits and report potential violations.

Administration Portal

The central workspace for the property management company's complete operational lifecycle.

Manage resident communication, requests, work orders, employee assignments, contractors, property inspections, review acts, defect acts, supplier bidding and selection, maintenance and documentation.

Every resident request. Connected to resolution.

A resident can start a chat or submit a service request directly. The property manager can turn the conversation into a service request, create a work order and assign an employee. Execution remains traceable through completion, with relevant progress, history and final results in the Customer Portal.

  1. 01Resident chat or direct request
  2. 02Administration & service request
  3. 03Work order
  4. 04Employee assignment
  5. 05Work execution
  6. 06Completion
  7. 07Customer Portal history & results

From property inspection to completed repair.

Turn periodic property reviews into connected maintenance and supplier procurement. From identifying a defect to resolving it: one traceable workflow.

See how ConnectMe Suite works
  1. 01

    Periodic property review

    Inspect the house or property periodically.

  2. 02

    Review act

    Document inspection findings in a structured review act.

  3. 03

    Defect identification

    Identify an issue requiring maintenance.

  4. 04

    Defect act

    Record the defect separately from the review act.

  5. 05

    Supplier Portal publication

    Make the defect act and required work available to suppliers.

  6. 06

    Supplier bidding

    Interested suppliers review requirements and submit bids independently.

  7. 07

    Supplier selection

    The property manager evaluates bids and selects the winning supplier.

  8. 08

    Work order

    The awarded assignment carries relevant work information into execution.

  9. 09

    Work execution

    Track maintenance progress in the operational system.

  10. 10

    Completion & verification

    Document completed work and verify the result.

  11. 11

    Updated history

    Keep operational records and relevant Customer Portal status and results connected.

Intelligent parking permit verification

Reduce manual checks with image-based plate identification and automated permit validation. Permit validation and reporting are separate steps: recognition alone does not establish a violation.

  1. 01Photograph the vehicle registration plate
  2. 02ConnectMe identifies the registration number
  3. 03The system checks for a valid parking permit
  4. 04If no valid permit is found, the resident can report a potential violation
  5. 05The responsible property management team receives the report

A resident portal. A digital service marketplace.

Residents discover and purchase available services from the property management company and external partners through one Customer Portal catalogue. A single digital service channel makes services easier to access and opens additional revenue opportunities.

Your brand. Your digital property management platform.

ConnectMe Suite is a white-label solution hosted on the ConnectMe cloud platform. Residents experience your own digital environment through a dedicated Customer Portal and branded mobile application.

  • Your logo
  • Your colour scheme
  • Customer-specific portal domain
  • Branded mobile application
  • Customer-specific enabled functionality and configuration

One connected operational history.

Resident conversations, service requests, review acts, defect acts, supplier bids, work orders, execution and completion documentation stay connected. Each participant sees information relevant to their role and permissions.

Administration Portal
Central operational management and visibility.
Customer Portal
Relevant resident requests, status, history and final results.
Supplier Portal
Relevant bidding opportunities and awarded work.

Useful answers, upfront

How does ConnectMe Suite relate to ConnectMe?

ConnectMe is the workforce and field operations platform. ConnectMe Suite is its specialized property management and maintenance solution.

Does contractor coordination include property supplier bidding?

ConnectMe Suite extends contractor coordination with published work opportunities, independent supplier bids, property manager selection and awarded work orders.

What can field employees do on mobile?

Employees can access schedules and work orders, report time, update task status and document completed work through ConnectMe mobile applications.

Read documentation

See your property workflow in ConnectMe Suite

Explore how your resident services and maintenance processes connect to the broader ConnectMe workforce and field operations platform.

See how ConnectMe Suite works